Rules of Engagement

A Practical Communication Model for Effective Leadership and Organisational Culture

Lead with Clarity. Communicate with Precision. Deliver Better Results.

A practical, evidence-based communication framework for leaders who want to eliminate miscommunication, boost team performance, and strengthen organisational culture.

Enrol Now – Early Bird Discount Available

The Leadership Challenge

Most workplace problems are communication problems.

And most communication problems are preventable.

Despite better tools and more meetings than ever, leaders still struggle with:

Repeated or ignored requests
Misinterpreted tasks
Unclear expectations
Inconsistent outcomes
Team frustration and disengagement

It’s not a personal failing.
It’s a systemic communication breakdown.

The Real Cost of Poor Communication

A study by About.com found that over 60% of job dissatisfaction came from poor communication.

When communication isn’t clear, the consequences are predictable:

Missed deadlines
Reduced productivity
High staff turnover
Poor morale
Declining workplace culture
Frustration for leaders

It’s not just annoying — it’s expensive.

The Solution: The Rules of Engagement

A proven, practical model for communication that works the first time.

The Rules of Engagement teaches leaders how to:

Make requests that only need to be said once
Create shared understanding and evidence-based expectations
Motivate others through clarity, purpose, and structure
Build accountability naturally into every interaction
Give timely, constructive feedback
Strengthen trust and collaboration across teams

This model is equally powerful when managing down, across, or up.

It becomes your communication operating system.

By the end of this course, you will be able to:

Frame and deliver requests that are understood immediately
Establish clarity of purpose and outcome for every task
Lead conversations that result in action — not confusion
Influence others with structure, intention, and respect
Build a culture of accountability, trust, and shared success
Reduce stress, rework, and the need to micromanage
Become the leader people trust to communicate clearly and consistently

What You’ll Learn

The Results You Can Expect

Leaders who apply this model report:

Faster execution
Higher-quality outcomes from their teams
Fewer repeated conversations
Improved morale and engagement
Better cross-team collaboration
Smoother stakeholder management
Stronger, healthier organisational culture

WHO IS THIS COURSE FOR

This course is ideal for:

Emerging and established leaders
Team and project managers
Client-facing professionals
People in high-communication roles
Anyone tired of repeating themselves
Anyone who wants clear, structured, effective communication

Whether you lead teams, projects, or stakeholders — this model will transform how you communicate.

TRAINING PACKAGE & EXPERIENCE

Led by Chris Collingwood, with over 40 years of global mastery in leadership communication

Your training package includes:

Full-day, in-person workshop
Comprehensive Course manual
Live demonstrations and guided processes
Practical communication templates
AI-VR leadership communication immersion
Tea/coffee/lunch + venue access